At TennisDoscount.eu we are committed to protecting your privacy at all times. As with all shopping websites, we collect personal information from you when you shop online at Table Tennis Direct.com. We need this information to process your order and inform you of any delays or problems. Any information we collect about you will be held securely and used lawfully in accordance with Data Protection. We do not pass your details to any other parties. The information we collect is: Your name – Home/Delivery address - Telephone number - Email address We use secure server technology to ensure this information is protected to the highest standards. Your payment details are handled by our processing partners ‘PayPal’ via the web site and they are fully compliant to the highest requirement levels set out by the Payment Card Industry Data Security Standard. We want you to know that we take all of our communications with you very seriously and endeavour at all times to improve our service and implement all Industry Standard Data Security requirements.
If you would like to check on the immediate availability of stock, we suggest that you contact us by telephone on 0035932632025 or by Skype on `tennisdiscount.eu`. We cannot guarantee the permanent availability of all stock lines. If a product is out of stock we'll give you the best information we can on a estimated delivery date.
We will never accept payment for items that are not in stock. If an item is temporarily out of stock, this will be clearly shown on your receipt. Any out of stock item(s) are not charged for until they can be despatched. You will only be charged postage once, per order.
We do hope that you will be pleased with your selection from Table Tennis Direct. If for any reason you wish to return or exchange an item, it would be most helpful if you could contact us by telephone or Skype first.
If you want to return an unwanted product, this must be returned to us in its original, unopened condition. All unwanted goods must be returned to us within 14 days of the date on which you received it. We will then refund you the money that you have paid us for that product. (Postage charges cannot be refunded! ) We aim to keep this process as simple as possible. These terms do not affect your statutory rights.
Very important!
Please note that we cannot refund or exchange any 'customised' bats. Any complete bats that have been made up to your specific requirements cannot be returned if you have specified the wrong items or decide you do not like the bat.




